Family Location Sharing - Privacy Policy And Customer Support

Developer: Location Master, App link: https://play.google.com/store/apps/details?id=net.familylocation.sharelocation.locationtracker

Support

You can email us via [email protected] if you need delete you account data or any other supoort.

Contact us(Please enter your account email if your want to delete account and all data from us)





The data we will delete, includes items list below but not only limited:
1. Your account information: Name, Avatar, Email account.
2. App content you creat: Your circles, geo-zones, settings, battery percentage.
3. All your location records, history.
4. Messages you received.
5. The friendship you have.

Family Locator: Location Sharing protects and values your privacy. Your privacy is important to us. Our Privacy Policy explains how our apps and services collect, use and disclose personal information. Before accessing or using our products and/or services, please ensure that you have read this Policy and understand how we collect, store, use and disclose your personal information as described herein. We comply with the privacy principles set forth in the Government Personal Information Protection and Electronic Documents Act, and if you choose to use my services, you consent to the collection and use of information in connection with this policy. If you have questions or complaints about our privacy policy or practices, please contact us by email. We expressly reserve the right to change this Privacy Policy at any time, which you can review at any time by viewing this page.

1. What is Personal Information?

Personal information refers to personally identifiable information, such as your name, phone number, and any other non-public information about you that is related to or linked to any of the above information. Personal Information does not include aggregate information, which is the general user data we collect about Family Locator usage. Our Privacy Policy does not limit or limit our collection and use of aggregate information.

2. INFORMATION WE COLLECT AND USE
Contents and methods of usage information accessed or collected

2.1 Registration and personal data

When you create a personal account, we may collect your personal information, such as your email address or mobile phone number, email nickname, email avatar picture, etc. We may also collect your general location data, such as country or region. Our app can be set up by adults or teenager. Whether adults or teenager use location sharing, they need to bind the other party's circle invitation code to enter the circle for location sharing. At the same time, we provide the function of deleting the account. After deleting the account, all information will be deleted.
The information displayed when teenager use this application is as follows. At the same time, you can rest assured that our company will not store teenager's related information on its server. Only members who have joined the circle can view:
- Teenager's email nickname.
- Teenager's email avatar picture.
- The teenager's email address.

2.2 Location services

In order to provide positioning services, we may obtain your location through GPS and WiFi.This allows us to provide a key safety feature.
Please note: This app cannot be installed secretly, and you can only view each family member and friend's location in real time with their permission. It also means that the application should be used with mutual consent.
1. Need to grant location permission to use your location: App collects location data to share your real-time location to your family or friends even when the app is closed or not in use.
2. Need to grant notification permission: Apps collect and track location data and get real-time notifications to keep your family or friends safe even when the app is closed or not in use.

2.3 Geo-location data services

We collect your location via GPS, WiFi or wireless networks in order to obtain your location to provide the Service. We also support location alert notifications so that you know where your family and friends have gone. We only retain location information for as long as is reasonably necessary to provide the service and then delete the location data.

2.4 Information collected automatically

We may also collect some information for analysis purposes, including: SDK/API/JS code version, browser, Internet service provider, IP address, platform, timestamp, application identifier, application version, application distribution Channel, unique device identifier, Android advertiser identifier, network card (MAC) address, International Mobile Equipment Identity (IMEI), browser information, referring/exit pages and URLs, clickstream data and how you interact with the website, mobile application Programs, links on the Family Locator to interact with services, domain names, landing pages, page views, cookie data that allows us to uniquely identify your browser, browsing behavior and battery usage on our website and from your mobile device Collected location data, etc. Some or all of this data may be combined with other personally identifiable information described above.
We will also access or collect the following information about your use of and interaction with the device through various technologies (including but not limited to cookies, pixels, SDKs, web beacons, media files, file information and similar technologies) for specific purposes. Information such as when and how you use it, the products and ads you view, use and visit, the type of device you frequently use, physical dimensions, operating system version, crash information (such as the defect that occurred), and a unique ID. These do not identify you personally. We guarantee that your data will not be sold or traded. Our main purpose of collecting your information is to generate logs, error reports, performance log analysis reports, crash reports, etc., as well as to contact you and improve our services. Please be assured that we will never use your various types of information for any other purpose, nor will we disclose your personal information to third parties for commercial gain.

3. How we use the information?
Family Locator: Location Sharing collects, stores, uses and discloses information so that we can:
1. Create your account
2. Provide location services;
3. Identify your user identity;
4. Communicate with you via email;
5. Statistical analysis of product data so that we can improve our services;
6. Monitor service usage, improve application deficiencies, solve crash problems, and improve user experience;
7. Assist in the development of products and services;
8. Other purposes related to our business.

If you are an individual from the European Economic Area (EEA) and we use your personal information, we may process your personal data based on one or more of the following legal bases:
(i) because the processing is necessary for the performance of a contract with you, for example to provide home location services;
(ii) comply with our legal obligations;
or (iii) because the processing is necessary for our legitimate interests or the legitimate interests of any third party recipients of your personal data, provided that these interests are not overridden by your interests or fundamental
rights and freedoms. We may also process your personal information based on your consent if you provide your explicit consent.

4. How do we protect your information?

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

5. How do we use'cookies'?

A cookie is a file containing a small amount of data, often used as an anonymous unique identifier. This information is sent to your browser from the websites you visit and stored in your device's memory. The app may use third-party code and libraries that use "cookies" to collect information and improve its services. At the same time, you can disable and delete cookies according to your needs. If you do, you can do it through your browser settings. Since browsers are slightly different, please check your browser's Help menu for the correct way to modify cookies. However, if cookies are disabled, the application may not function properly.

6. Teenager Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from teenager under 13. In the case we discover that a teenager under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your teenager has provided us with personal information, please contact us so that we will be able to do necessary actions.

7. PERMISSION APPLYING AND USAGE
We request some permissions to make the functionality of the application work:

android:name="android.permission.INTERNET"
Access network connections, which may generate GPRS traffic.

android:name="android.permission.ACCESS_COARSE_LOCATION"
Obtain the user's approximate latitude and longitude information through WiFi or mobile base stations.

android:name="android.permission.ACCESS_FINE_LOCATION"
Receive satellite location information through GPS chip.

android:name="android.permission.ACCESS_BACKGROUND_LOCATION"
Allow the background to obtain user location information.

android:name="android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS"
Allow access to battery optimization.

android.permission.POST_NOTIFICATIONS
Allow to receive notifications.

android:name="android.permission.ACCESS_WIFI_STATE"
Get the current WiFi access status and WLAN hotspot information.

android:name="android.permission.ACCESS_NETWORK_STATE"
Get network information status.

android:name="android.permission.WAKE_LOCK"
Allows background processes to continue running even after the phone screen is turned off.

com.google.android.c2dm.permission.RECEIVE
Allow Google to provide services.

android:name="com.google.android.gms.permission.AD_ID"
Allow receiving Google ads.

com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
Allow Google to provide services.

android:name="com.android.vending.BILLING"
Integrated in-app billing

8. Third-party partners PRIVACY POLICY

Depending on the needs of our products and services, we may include or offer third-party products or services on our website, but your account information will not be disclosed to other applications, and we will not sell, trade, or use your personal identity information, or otherwise sync to other applications. At the same time, these third-party websites also have their own independent privacy policies. Therefore, we are not responsible for the content and activities of these linked sites.
Our application uses Admob as the advertising provider.
The advertising provider wants to show ads that are relevant to you. For more information, please view and check the link below:
https://support.google.com/admob/answer/6128543?hl=en

9. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

9.1 Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

9.2 Firebase

Firebase is analytics service provided by Google Inc.
We encourage you to review the Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245. For more information on what type of information Firebase collects, please visit please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

10. CONTACT US
Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page. If you have any questions about this Privacy Policy, you can contact us at: [email protected]